Privacy Policy

Last updated: October 13, 2026

1. Who we are

ManBaskets.ca is operated by YYCFIX LTD. (“ManBaskets”, “we”, “us”, “our”), a manufacturer based in Calgary, Alberta. We design and build industrial work platforms and related equipment for business customers.

This Privacy Policy explains how we collect, use, disclose and protect personal information through our website at https://manbaskets.ca/ (the “Site”). It also explains how we handle information when we respond to your enquiries.

The Site is a product catalogue and quote-request service. You cannot buy products, make payments or create a customer account on the Site. Submitting a quote request does not place an order or create any obligation to buy.

Privacy Officer: Saeed Heidari
Email: [email protected]

Our Privacy Officer is responsible for our compliance with this Policy and can answer your questions about how we handle personal information.

2. Information we collect

2.1 Quote requests

Our Request a Quote page has two forms: one for an existing product and one for a custom build. Depending on the form, we ask for:

• Contact details: full name and email address. Phone number and company name are optional.
• Delivery location: city and province (required) and postal code (optional).
• Request details: the product or product type, quantity, preferred finish, intended application, equipment make and model, dimensions, load capacity, fork measurements, project description, required date, and any other notes you choose to give.
• Optional files: photos or drawings you attach. Accepted types are JPG, JPEG, PNG and PDF, up to five files, 10 MB per file and 30 MB in total.

Fields marked with an asterisk (*) are required so we can respond to your request. All other fields are optional.

Please include only what we need to prepare a quote. Do not send personal information about other people, or photos that show identifiable people, unless it is necessary.

2.2 Contact form

Our Contact page asks for your name, email address, an optional phone number and your message.

2.3 Technical information recorded with form submissions

When you submit a quote or contact form, our website records your IP address and your browser’s user-agent (information about your browser and device type) with the submission.

2.4 Comments and product reviews

You can post comments on some pages and reviews on product pages.

• What we collect: the name, email address and text you submit. On product reviews you can also give a star rating. On articles and project pages you can also give a website address.
• What WordPress records: your IP address and browser user-agent are stored with each comment or review.
• What is shown publicly: your name, comment or review, and rating. Your email address and IP address are not shown.
• Review before posting: if you have not had a comment approved before, your comment may be held for review before it appears.

2.5 Direct communications

If you email or phone us, or continue a quote discussion with us, we collect the information you provide in that communication.

2.6 Customers

If you go on to buy from us, we keep the information needed for the sale, delivery, invoicing and our accounting records. Sales are arranged directly with our team, outside the Site.

3. How we use your information

We use personal information to:

• review your request, prepare a quote and answer your questions;
• contact you about your request, including follow-up questions about specifications, drawings, delivery or timelines;
• estimate freight and arrange delivery;
• process and fulfil purchases that you arrange with us;
• keep business, tax and accounting records;
• publish and manage comments and reviews;
• operate, maintain and secure the Site, including identifying spam or abusive submissions; and
• meet our legal obligations.

We do not sell or rent personal information.

4. Consent

We collect, use and disclose personal information with your consent, or as otherwise permitted or required by law. We use information submitted through our forms to respond to enquiries and for the purposes explained at the time of collection and in this Policy. Our quote forms include an acknowledgement of this Policy. A quote request is not consent to receive marketing emails.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by emailing [email protected]. If you withdraw consent, we may not be able to provide a quote or continue working on your request.

5. Marketing emails

We do not currently send newsletters or marketing emails.

Submitting a quote request, the contact form, a comment or a review does not sign you up for marketing emails.

If we introduce product updates or newsletters in the future, we will:

• ask for your separate permission first;
• identify ourselves in every message; and
• include an easy way to unsubscribe.

6. Uploaded technical files

Photos and drawings you attach to a quote request are handled as follows:

• They are stored in a private folder on our web server that is not publicly accessible.
• They are not attached to our notification emails. The notification contains a link that opens the file only for site administrators who are logged in.
• Only authorized ManBaskets personnel with administrator access to the Site can open them.

Uploaded quote files are not currently deleted automatically. We review information associated with enquiries and manually remove information that is no longer required. Form submissions, emails and uploaded files are held in different systems and are reviewed separately (see Section 10).

7. Who we share information with

We share personal information only as needed for the purposes in this Policy.

• Website hosting: Hostinger hosts the Site on servers located in the United States. The hosted Site includes form submissions and uploaded files.
• Website security and delivery: Cloudflare handles traffic to the Site. Every request to the Site passes through Cloudflare’s network, which receives technical information such as your IP address, browser details and the page requested. Cloudflare uses this information to deliver the Site and to protect it against attacks and abusive traffic.
• Email: we use Google Workspace for our business email. Website form notifications are sent through Google’s email service to our business mailbox. As a result, the details you submit are processed and stored by Google.
• Shipping carriers: when we arrange delivery, we share the information a carrier needs to make the delivery with shipping carriers such as Manitoulin Transport. This can include your name, telephone number and delivery address.
• Professional advisers and authorities: we may share information with our accountants or legal advisers when necessary, and where the law requires or permits us to.

Service providers outside Canada

Some of our service providers store or process personal information outside Canada:

• Hostinger (website hosting): the Site, including form submissions and uploaded files, is hosted on servers in the United States.
• Cloudflare (website security and delivery): Cloudflare operates a global network. Requests to the Site may be processed in the United States and other countries where Cloudflare operates.
• Google (business email and web fonts): Google Workspace processes our business correspondence and quote notifications. The Site also loads fonts from Google, so Google receives technical information such as your IP address and browser details. This processing may take place in the United States and other countries where Google and its service providers operate.
• Hostinger (website resources): a script on our pages is delivered from Hostinger’s servers. Requests for it may involve processing technical information outside Canada.

Where information is processed outside Canada, it may be subject to that country’s laws, including lawful access requests by its courts and authorities.

You can ask our Privacy Officer, Saeed Heidari, at [email protected] for written information about our policies and practices for service providers outside Canada. He can also answer your questions about how these service providers collect, use, disclose or store personal information for us.

8. Cookies, browser storage and third-party content

The Site uses a small number of cookies and similar browser-storage technologies. Our most recent review identified:

Name	Type	Purpose	When it is set
mbv3-theme	Local storage	Remembers your light or dark display choice.	When you change the display mode.
comment_author_*	Cookies	Remember your name, email and website for future comments.	Only if you tick the “Save my name…” box on a comment or review form.

Cloudflare may also use cookies that its security functions need.

As of the date of this Policy, Google Analytics, Google Ads website tracking and the Meta Pixel are not enabled on this Site. If we enable analytics or advertising tracking, we will update this Policy and put any required notice and consent controls in place before collecting information through those tools.

Third-party content:

• Fonts: our pages load fonts from Google Fonts. Your browser connects to Google’s servers, which receive your IP address and browser information.
• Hostinger script: our pages load a script provided by Hostinger. As with other externally hosted resources, requesting the script may reveal technical information to Hostinger, such as your IP address and browser details. We do not run a newsletter or email-marketing subscription program through Hostinger.
• External links: links to maps and other websites take you to services that have their own privacy policies.

You can block or delete cookies in your browser settings. Doing so may affect some features or stop your preferences from being remembered.

9. How we protect information

We use reasonable safeguards appropriate to the sensitivity of the information, including:

• encrypted connections (HTTPS) to the Site;
• private, access-restricted storage for uploaded files;
• restricting access to submissions stored on the Site to authorized personnel with administrator accounts; and
• receiving form notifications only in our business mailbox.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If a privacy breach creates a real risk of significant harm, we will notify the appropriate privacy regulator and the affected individuals as required by law.

10. How long we keep information

We keep personal information only as long as it is reasonably needed for the purposes described in this Policy, or as required for legal or business purposes.

• Customers: we keep sales, delivery and accounting records for as long as applicable tax, accounting and other legal requirements require.
• Enquiries that do not lead to a purchase: we delete quote and contact information when it is no longer needed. We have not set a fixed retention period.
• Where the information is kept: form submissions, emails and uploaded files are held in different systems, including our website and Google Workspace, so they are reviewed and deleted separately. Uploaded quote files are not currently deleted automatically.
• Comments and reviews: published comments and reviews stay on the Site until they are removed. You can ask us to remove yours.

When information is no longer required, we remove it from the relevant active systems or anonymize it, as appropriate. Deleting information from an active system may not immediately remove copies in existing backups. Backup copies are handled under the relevant service provider’s retention and replacement practices.

11. Your rights

Subject to applicable law, you may:

• ask whether we hold personal information about you, and request access to it;
• ask how we have used or disclosed it;
• ask us to correct information that is inaccurate or incomplete;
• withdraw your consent (see Section 4); and
• ask us to delete information we no longer need. We may need to keep some records for legal or accounting reasons.

Send requests in writing to [email protected]. We may need to verify your identity before we respond. We will respond within the time limits set by applicable privacy law. If a fee applies to an access request, we will tell you in advance.

If you have concerns about how we handle your information, please contact our Privacy Officer first. You may also contact:

• the Office of the Information and Privacy Commissioner of Alberta: https://oipc.ab.ca
• the Office of the Privacy Commissioner of Canada, where federal privacy law applies: https://www.priv.gc.ca

12. Children

The Site is intended for business customers. It is not directed at children, and we do not knowingly collect personal information from children.

13. Changes to this Policy

We may update this Policy from time to time, for example when we add new website features. We will post the updated version on this page and change the “Last updated” date. If a change affects how we use information you have already given us, we will obtain your consent where the law requires it.

14. Contact us

YYCFIX LTD., operating as ManBaskets.ca
Attention: Saeed Heidari, Privacy Officer
Email: [email protected]